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Explore answers to our most frequently asked questions, tailored to make your experience seamless.
Find Answers BelowHow Do We Assist You?
At The Gifted, we are dedicated to providing a seamless experience for our clients. Every inquiry is treated with care, ensuring your needs are met with excellence.
- Personalized Attention: Your inquiries are handled with prioritized focus and care.
- Prompt Responses: We aim to respond within 24 hours.
- Seamless Support: From styling advice to order updates, we ensure effortless communication.
Experience customer care.
Frequently Asked Questions
Will The Gifted Ever Have a Sale?
No, The Gifted will never have sales. Not even for holidays, Black Friday, or any other occasion. Our pieces are never discounted, ensuring their value remains uncompromised. If you come across The Gifted items being sold at a reduced price outside of our official website or verified retailers, they are likely counterfeit. The integrity of our creations is paramount, and we do not engage in promotions that diminish their exclusivity.
How Does Pre-Order Work at The Gifted?
Pre-order items from The Gifted offer an exclusive opportunity to secure a piece before its official release or reserve an item from the current collection that requires meticulous craftsmanship before it ships. Whether acquiring in advance or awaiting the creation of your selection, each pre-order ensures privileged access to our offerings. Estimated delivery timeframes are provided on the product detail page, though due to the nature of production, arrival may vary.
How Do I Know My Size?
Our 'Tailored To You' service offers an exclusive, precision-driven approach to determining your ideal size.
How Can I Track My Order?
Tracking your order with The Gifted is effortless and seamless. Our Order Status page provides real-time updates on your purchase, ensuring complete transparency from the moment your order is placed to its final delivery.
Can I Return My Item if I Wore It Once?
You may not. The Gifted does not accept returns on worn, used, or altered items, under any circumstance. The integrity of our pieces is non-negotiable. Once an item has been worn, it is considered final sale.
What Should I Expect When My Items Arrive?
Your Gifted arrival consists of an exquisitely designed box, luxurious wrapping paper, and inserts.
Does The Gifted Offer Bespoke or Custom Pieces?
No, each creation is thoughtfully produced and curated. Modifications or customizations are not available.
How Does The Gifted Ensure Quality?
Each piece undergoes a meticulous design process and final inspection to meet our standard of excellence.
Is The Gifted a Limited-Release Brand?
Yes, every drop is intentionally restricted. Once sold out, access is closed until the next release for that piece.
What Does It Mean to Be a Gifted Client?
You gain first access to releases, private previews, and client-only content by joining our list.